Hosting services at mpex

Managed services

Focus on your key skills

Server managed safely: managed services by mpex

Lighten the load on your operational team with managed services by mpex. Individual, personal and direct.

Managed services are outsourced IT services to external service providers like mpex. We put service at the forefront, thus, a reliable project supervision is one of our main tasks. As such, we react to problems proactively before you even notice them. This makes your server as fail-safe as possible.

Our managed services are based on a service level agreement in which we contractually guarantee the seamless operation of your hosting platform. In doing this, we don’t just take into account maximally fail-safe performance when creating the managed services concept, we also think about the cost-efficient design of the contracts which are tailored to your requirements and help you to achieve strategic and operative goals.

Questions? Contact us!

„Lighten the load on your operational team with managed services by mpex. Focus on your key skills – we take care of your IT.“

Christian Bäcker, team lead technology at mpex

Selection of managed services

Managed services at a glance

Managed services at mpex

  • Service level agreements

    The so-called SLA are the written mode of our collaboration in which we will establish the service levels according to your needs: When is mpex available? Which events are forwarded to your operations team and which ones do we handle ourselves?

    Our qualified service employees are competent contact partners for all of your technical questions and can be reached around the clock: 24 hours a day, 7 days a week, 365 days a year. Your IT services are always well looked after.

  • Future-proof IT infrastructure

    mpex invests continuously in state-of-the-art technology. Our client systems run on new servers and are well protected in our ISO 27001-certified data centres. The maintenance of a network infrastructure like this is time-consuming and expensive, but is a must to secure valuable company data. Use the most up-to-date technology without constantly having to reinvest yourself.

  • Disaster recovery

    Fast and structured data rescue is extremely important in an IT emergency. If, in the event of a disaster, data is lost and either your systems or infrastructure fail what you need is quick help.

    The two-data-centre strategy is a decisive success factor for your effective disaster recovery plan. If needed, we switch the IT products to a physically separate data centre, which is at least 5 kilometres away from the original data centre.

  • Managed cloud by mpex

    The flexibility of the cloud has convinced more and more companies to store their business-critical data and systems in the cloud. We create your hosting solution based on your individual requirements in our mpex cloud or take on operational responsibility for your already existing cloud.

  • Monitoring

    mpex continuously monitors the secure and smooth running of your application to ensure immediate action in the event of malfunctions.

    We also keep an eye on the terms of software licences and the appearance of new updates, so that your systems are always as up-to-date and therefore as secure as possible.

  • Back-up

    Regular data back-ups are a fixed component of every hosting environment. The reliability of the recovered data with regard to security, completeness and data integrity is also guaranteed by our individual back-up concepts.

Managed services will help reducing the workload of your operational team and thus lift a huge weight off your shoulders. Concentrate on your key tasks and mpex will take care of your functioning IT. Whether you want your own operational team to concentrate on other tasks, or support them, or outsource certain services, we will find the right mode of collaboration. In the end, you will give your team valuable time to take care of the further development of your applications.

Unsere Leistungen

Back-up
Back-up

Back-up

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Managed cloud
Managed cloud

Cloud computing

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Disaster recovery
Disaster recovery

Disaster recovery

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Docker ready
Docker ready

Docker ready

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Configuration management
Configuration management

Configuration management

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Load tests
Load tests

Load tests

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Load balancing
Load balancing

Load balancing

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Managed hosting
Managed hosting

Managed hosting

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Server virtualisation
Server virtualisation

Server virtualisation

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Service level management
Service level management

Service level management

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Service operation
Service operation

Service operation

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Our promise to you

  • Individual
    We advise you individually because every company is different and has its own goals. We support you in achieving your goals by preparing suitable IT services.
  • Personal
    The personal contact between mpex and our clients is very important to us. We therefore guarantee you a permanent contact person for your questions and requests.
  • Direct
    No service centre, no outsourcing. We are your direct contact partner when it comes to your IT services. If you call us or send us a message, our support team will take care of the matter directly.

Feel free to contact us directly if you have questions!

Gregor Rex-Lawatscheck, CEO

Would you like to find out more about our managed services? Get to know us in a personal consultation!

Telephone: +49 30 780 97 180
Email: info@mpex.de