Our broadly developed monitoring system monitors networks, hosting environments and services.
It automatically generates reports when normal operation is endangered or has reached a certain threshold, or the general status of a system has changed.
Depending on the agreement, active or reactive support is provided. The complete, worry-free package of active support includes automatic reporting and reaction by our 24/7 standby team, normally before you are aware of it.
With reactive support, the standby team only intervenes in the case of serious malfunctions. Your IT department is transmitted messages by e-mail or SMS to give it full room to maneuver.